A Little-known Asset That Can Shape Your Hospital’s Culture | H&HN
Every hospital and health system has a history. Each underwent significant developments that occurred at critical junctures extending back to the organization’s beginning. Taken together, these developments lead to an array of institutional distinctions including core capabilities and points of differentiation. It is also out of that history that the values that constitute organizational culture emerge. Yet many, perhaps most, health care organizations remain ahistorical — they ignore a strategic asset of considerable importance. Natural disasters In May 2011, an EF5-strength tornado ripped through Joplin, Mo. . . . |